Privacy Policy

Privacy Policy and Terms & Conditions

The privacy policy statement is given to clients at the initial signing of the client contract and mailed or emailed once annually. We will document the date the PPS was mailed to each client for each year.

Next Chapter Financial Strategies LLC, doing business (DBA) as The Next Chapter Divorce, collects nonpublic personal information about you from the following sources:

Information we receive from you on applications or other forms
Information about your transactions with us or others
Information we receive from a consumer reporting agency

We do not disclose any nonpublic personal information about you to anyone, except previously agreed or as permitted by law. If you decide to become an inactive customer, we will adhere to the privacy policies and practices as described in this notice.

Information Access and Safeguards

The Next Chapter Divorce restricts access to your personal and account information to employees who need to know that information to provide services to you. We maintain physical, electronic, and procedural safeguards to guard your nonpublic personal information.

The following employees will manage nonpublic information:

Michelle V. Muhammed

The following individuals may also have access to this nonpublic information:

Contractors to The Next Chapter Divorce
Customer support employees of Clio and Family Law Software

The following systems may be vulnerable to a breach of your nonpublic information:

Clio
Microsoft 365
Outlook Mail
Google Mail
Family Law Software
RingCentral

Data Protection and Security

To mitigate a possible breach of private information, The Next Chapter Divorce will encrypt all data that individuals have access to or use password sensative documents. The security system will be reviewed, tested, and monitored at least annually.

We have taken extensive measures to safeguard the privacy and integrity of the information that we gather, store, and archive during our normal business practices.

Computer security measures include:

Passwords
Backups
Encryption

All employees are informed and instructed on various security measures including:

The non-discussion and/or sharing of client information
Removing client files from desktops or working areas that cannot be locked or secured
Proper storage of client securities files in locked files or other secured locations

We use various methods to store and archive client files and other information. All third-party services or contractors used have been made aware of the importance we place on both firm and client information security.

In addition to electronic and personnel measures, we have implemented reasonable physical security measures at our home and meeting office locations.

Record Retention and Disposal

We will retain records for at least 3 years, or as otherwise required by applicable state or federal law.

With respect to disposal of nonpublic personal information, we will take reasonable measures to protect against unauthorized access to or use of such information in connection with its disposal.

SMS Privacy Policy

Next Chapter Financial Strategies LLC. (DBA The Next Chapter Divorce) values the privacy of your communication and is committed to safeguarding your SMS contact and content data. We do not sell or share SMS contact or content data with third parties.

Types of Data Collected

When you communicate with The Next Chapter Divorce via SMS, we may collect information such as:

Your phone number
The content of your messages
Responding to your inquiries
Providing customer support

This information is used solely for the following purposes:

We will not use your SMS data for any other purpose without your written consent.

Protection of SMS Data

The Next Chapter Divorce employs industry-standard security measures to protect SMS data from unauthorized access, disclosure, alteration, or destruction. We are dedicated to ensuring the confidentiality and integrity of your SMS communications.

SMS consent is not shared with third parties.

Disclosure of SMS Data

The Next Chapter Divorce does not disclose SMS contact or content data to third parties unless:

Required by law
Necessary to protect the rights, property, or safety of The Next Chapter Divorce, its users, or others

Your Rights

You have the right to:

Access, correct, or delete your SMS contact or content data, except where retention is required by law

For assistance or to exercise your rights, please contact us at:

1738 Elton Road, Suite 312, Silver Spring, MD, 20903

Phone: (301) 719-3332 | Fax: (301) 637-0232

Email: team@thenextchapterdivorce.com

Retention Policy

We will only retain your personal data for as long as necessary to fulfill the purposes we collected it for, including the purposes of satisfying any legal, accounting, or reporting requirements.

When deciding what the correct time is to keep the data, we look at its amount, nature and sensitivity, potential risk of harm from unauthorized use or disclosure, the processing purposes, if these can be achieved by other means, and legal requirements.

For tax purposes, the law requires us to keep basic information about our customers (including Contact, Identity, Financial and Transaction Data) for six years after they stop being customers.

In some circumstances, we may anonymize your personal data for research or statistical purposes, in which case we may use this information indefinitely without further notice to you.

Changes to this SMS Privacy Policy

The Next Chapter Divorce reserves the right to update or modify this SMS Privacy Policy at any time. Changes will be effective immediately upon posting the revised policy on our website. We encourage you to review this policy periodically for updates.

Contact Us

If you have questions or concerns regarding this SMS Privacy Policy or our privacy practices, please contact us at:

Next Chapter Financial Strategies LLC. (DBA The Next Chapter Divorce)